I recently had room service delivered by a robot. And not just any old robot. This was no face-less assembly line machine. She–yes, she–had a name, was wearing a neck scarf, and presumably knew how to use an elevator.
While my run-in with artificial intelligence was both bemusing and slightly unnerving, it represents the innovative approaches that surround us. Automation is now a staple of organizations that provide services in the supply chain, health care, or air travel industries in many countries. Our global network relies on it. And so does the world of SaaS.
source https://blog.fusebill.com/automation-the-future-of-business
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